Bringing ideas, imagination, information and knowledge to people’s lives and communities

Our Team

The Chief Executive and the management team are responsible for the day-to-day management of the organisation and its services.

Ciara Eastell profile picture

Ciara Eastell

Chief Executive

Ciara Eastell is the Chief Executive of Libraries Unlimited and an ex officio trustee.

She has over 20 years’ experience as a Chartered Librarian and is the former Head of Libraries, Culture and Heritage for Devon County Council. She has previously managed libraries in Gateshead, Cambridgeshire and Somerset.

Ciara is passionate about the potential of public libraries, the value of reading and the power of information to transform lives. She was President of the Society of Chief Librarians (SCL) from 2014-2016; is a member of the British Library's Advisory Council and was the first librarian to participate in the Clore Leadership Programme. Ciara was awarded an OBE in the New Year's Honours 2017 for services to libraries.

Joanne Launder profile picture

Joanne Launder

Head of Service Delivery

Jo is Head of Service Delivery for Libraries Unlimited. She has almost twenty years’ experience of working in libraries, most recently as an Area Manager for Devon Libraries and previously in library posts for the University of Plymouth, Courtauld Institute of Art, University of Leeds and Enfield Libraries.

As a member of the senior management team Jo is responsible for the delivery and development of library services for the organisation, working with the Service Delivery Team on innovative models of approach to ensure that libraries are at the heart of their local communities, meeting the needs and aspirations of local people.

A Chartered Librarian with an MA from University College London, Jo is passionate about the delivery of excellent customer service.

Paul Love profile picture

Paul Love

Head of Finance and Operations

Paul is Head of Finance and Operations. He leads on central resources, which includes finance and people services.

He is a qualified accountant who has previously worked as a Finance Director in the housing association and "welfare to work" sectors. Two of these organisations were start-ups following transfers from the public sector and Paul hopes that these experiences will be of real benefit to Libraries Unlimited.

Paul also works as a Non-Executive Director for the dch group and South Western Ambulance Services Foundation Trust (SWASFT). These experiences will support Libraries Unlimited in the areas of corporate governance, value for money and public service effectiveness.

Steve Turner

Head of Commercial and Innovation

Steve is Head of Commercial & Innovation for Libraries Unlimited. He has over twenty years’ experience of working in the public and private sectors in a wide range of areas including property and programme management, business support and development, and raising funds from local, national and EU grant schemes.
Most recently Steve was Economy & Enterprise Team Manager at Devon County Council and prior to this he worked at a senior level in a number of local authorities and the private sector in Nottinghamshire.

As a member of the senior management team Steve is responsible for the overall management of property, marketing and communications, new income generation and fundraising activities. He also works with a small, dedicated team to develop new innovative services which currently include Fab Lab Devon and the Business & Intellectual Property Centre.

Steve is a big believer in the role that libraries can play in supporting the economic and social well-being of local communities and is keen to use his experience to develop this role further.

Phil Blay

Head of IT and Digital

Phil is Head of IT and Digital. He has many years of experience in the ICT sector, mainly obtained in the legal arena.

For the last six years he has worked at a Devon law firm, managing a large ICT modernisation project including several mergers. This included all system installations and the resulting connectivity issues caused by a number of office moves.

Phil previously worked for the library service Online Services Team and has a solid knowledge of existing library infrastructure. Phil is responsible for establishing an independent ICT infrastructure for Libraries Unlimited and improving access to digital services.

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Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.