Bringing ideas, imagination, information and knowledge to people’s lives and communities

Jobs

Thank you for your interest in Libraries Unlimited, an independent staff and community owned organisation.

We currently have the following vacancies:

Relief Customer Service Assistants – (Job ref: REL001)
Salary: £8.36 per hour
Hours: variable
Location: We have opportunities across Devon and Torbay, please see recruitment pack for details
Closing date: 1st October
Interview dates: 16th October to 25th October in Barnstaple, Cullompton, Newton Abbot or Exeter

We are looking for proactive and adaptable team players to provide a warm welcome and high standards of customer service in our libraries.

You will have experience of working with the public in a demanding frontline customer service environment, an interest in working with children and young people, a love of reading and an ability to help people with basic use of computers.

Relief Customer Service Assistants provide short term cover for library staff, ensuring that library users always receive the best possible service. Examples of this include covering annual leave and absences.

The ability to be flexible in working hours and to work across a number of library locations is essential to this role as some of the working hours offered are at short notice and could be anywhere within a defined geographic location. Weekend working is an essential part of this role.

Relief Customer Assistants are valued members of the team and enjoy varied work across a number of our libraries, getting to know staff and customers across the county.

An enhanced DBS check will be only be required where working in single staffed libraries.

For an informal discussion about the role, please contact:

Groups 1,2,3,4,14 -Tabitha Witherick on 07976 584697 or email tabitha.witherick@librariesunlimited.org.uk

Groups 5,6,7,8,15 -Frances Tout on 07971 475270 or email frances.tout@librariesunlimited.org.uk

Groups 9,10,11,12,13 -Darryl Harrison on 07971 475295 or email darryl.harrison@librariesunlimited.org.uk

Recruitment pack
Job description
Application form
Equality Monitoring form
Frequently asked questions
Group availability form

To apply, please download the Application Form, Group availability form and Equality Monitoring Form and send your completed application form and the other forms to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

Security and Facilities Assistant – (Job ref: EXC028)
Salary: £19,100 p.a. pro rata
Hours: 28.75 hours per week
Location: Exeter
Closing date: 8th October
Interview date: 17th October 

This large city centre library is looking for an individual to provide the security of the building (SIA door licence is essential) and support with facilities running of the building such as health and safety checks, setting up meeting rooms, and moving skips of books.

For an informal discussion about the role, please contact Callum Elliott-Archer on 07846 098449 or email callum.elliott-archer@librariesunlimited.org.uk

Rota:

Week 1

Monday 8.00am – 2.00pm
Tuesday 8.00am – 2.00pm
Wednesday 8.00am – 3.30pm
Saturday 8.15am – 5.15pm
Sunday 11.15am – 4.30pm

Week 2

Monday 12noon – 6.30pm
Tuesday 1.00pm – 7.30pm
Thursday 1.00pm – 7.30pm
Friday 12noon – 6.30pm

Recruitment pack
Job description
Equality Monitoring form

To apply, please send your CV and Equality Monitoring Form to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

Customer Service Assistant x 2 posts – (Job ref: ECX029)
Salary: £17,329 p.a. pro rata
Hours: 10 hours per week
Location: Exeter
Closing date: 15th October
Interview date: 28th October 

Our Customer Service Team at Exeter Library is the face of library services.  In this role you will deliver friendly, proactive and responsive frontline library services, ensuring the best possible customer experience for all users in Devon’s busiest library.  We particularly welcome applicants with strong IT skills.

For an informal discussion about these roles, please contact Emily Macaulay on 01392 407021 or email emily.macaulay@librariesunlimited.org.uk

Rota:

Saturday 10.00am – 5.00pm
Sunday 12noon – 4.00pm

Recruitment pack
Job description
Application form
Equality Monitoring form

To apply, please download the Application Form and Equality Monitoring Form and send your completed application form to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

Customer Service Assistant Temporary until 24.12.18 (Job ref: KBG001)
Salary: £17,329 p.a. pro rata
Hours: 8 hours per week
Location: Kingsbridge
Closing date: 1st October
Interview date: 8th October

We are looking for someone special to join our customer service team on a temporary basis at Kingsbridge, a friendly community library with a reputation for delivering outstanding customer satisfaction. We want someone with a passion for reading and customer service who is prepared to go “the extra mile” in ensuring that all customers leave the library knowing they have enjoyed the best possible experience.

The successful applicant will have a special interest in delivering children’s services and will be expected to host the library’s “Bounce and Rhyme” sessions.

Please note this role is a fixed term contract until 24 December 2018.

For an informal discussion about the role, please contact Maria Johnson on 01548 852315 or email kingsbridge.library@librariesunlimited.org.uk

Rota:

Week 1
Tuesday 2.00pm – 4.00pm
Wednesday 2.00pm – 4.00pm
Friday 9.00am – 1.00pm

Week 2
Friday 9.00am – 1.00pm
Saturday 9.00am – 1.00pm

Recruitment pack
Job description
Application form
Equality Monitoring form

To apply, please download the Application Form and Equality Monitoring Form and send your completed application form to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

Customer Service Assistant – (Job ref: MOR001)
Salary: £17,329 p.a. pro rata
Hours: 3.75 hours per week
Location: Moretonhampstead
Closing date: 1st October
Interview date: 10th October 

We are looking or someone to join our customer service team at Moretonhampstead, a single-staffed library located in a magnificent building at the heart of the community.  We want someone with a passion for reading and customer service who is prepared to go “the extra mile” in ensuring that all customers leave the library knowing they have enjoyed the best possible experience.  Although the post is primarily located in Moretonhampstead, the successful applicant may occasionally be requested to support other libraries in the surrounding area.

For an informal discussion about the role, please contact Aaron Wilkins on 01822 612218 or email tavistock.library@librariesunlimited.org.uk

Rota:

Week 1
Tuesday 9.45am – 12.15pm

Week 2
Tuesday 9.45am – 12.15pm
Saturday 9.45am – 12.15pm

Recruitment pack
Job description
Application form
Equality Monitoring form

To apply, please download the Application Form and Equality Monitoring Form and send your completed application form to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

Customer Service Assistant – (Job ref: KST001)
Salary: £17,329 p.a. pro rata
Hours: 10 hours per week
Location: Kingsteignton
Closing date: 1st October
Interview date: 11th October

We are looking for someone special to join our customer service team at Kingsteignton, a friendly community library with a reputation for delivering outstanding customer satisfaction. We want someone with a passion for reading and customer service who is prepared to go “the extra mile” in ensuring that all customers leave the library knowing they have enjoyed the best possible experience. Although the post is primarily located in Kingsteignton, the successful applicant may occasionally be requested to support other libraries in the surrounding area.

For an informal discussion about the role, please contact Lesley Ahearne on 01626 367980 or email kingsteignton.library@librariesunlimited.org.uk

Rota:

Monday 2.00pm – 5.00pm
Wednesday 2.00pm – 6.00pm
Saturday 10.00am – 1.00pm

Recruitment pack
Job description
Application form
Equality Monitoring form

To apply, please download the Application Form and Equality Monitoring Form and send your completed application form to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

Cafe Assistant – Temporary (Job ref: CAF002)
Salary: £7.83 per hour
Hours: 17 hours per week
Location: The Hayridge, Cullompton
Closing date: 27th September
Interview date: 4th October

We are seeking a cafe assistant to support the Café Manager with the provision of a high-quality catering service within the Hayridge Centre in Cullompton. This would include opening and closing the café when required, money handling, food preparation and service, stock handling, general cleaning. The post-holder will be a key holder for the café, and will be expected to work solo in the café when the manager is not present.

This would be a temporary position until January 2019.

For an informal discussion about the role, please contact Callum Elliott-Archer on 07846 098449 or email callum.elliott-archer@librariesunlimited.org.uk

Recruitment pack
job description
Equality Monitoring form

To apply, please send your CV and Equality Monitoring Form to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

First Assistant – Prisons (Job ref: EXPRI001)
Salary: £19,100 p.a. pro rata
Hours: 17 hours per week
Location: HMP Exeter
Closing date: 1st October
Interview date: w/c 8th October

We are seeking a First Assistant to work in our library at HMP Exeter. The prison libraries are a challenging but highly rewarding environment. You will need to be a confident person with the ability to communicate well with a wide range of people. You will be customer focused and motivated to provide an excellent service to our prison customers 

You will be supporting the Prison Librarian to help prisoners to use the library effectively for educational, legal and recreational purposes. You will be friendly and approachable while maintaining the ability to be resilient and vigilant. You will be responsible for supervising a small team of prison orderlies.  

A full prison service security check will be required.  

For an informal discussion about the role, please contact Kate Mackenzie on 07976 584706  or email kate.mackenzie@librariesunlimited.org.uk

We would strongly recommend visiting the library before submitting an application. To arrange this please contact Debbie Affleck, Prison Librarian  debbie.affleck@hmps.gsi.gov.uk 

Rota:

Tuesday 8.10am – 3.40pm
Friday 8.40am – 4.10pm
Saturday 8.30am – 12.30pm

Recruitment pack
Job description
Application form
Equality Monitoring form

To apply, please download the Application Form and Equality Monitoring Form and send your completed application form to jobs@librariesunlimited.org.uk by 9.00am on the closing date.

 

 

 

 

 

 

 

 

 

 

Libraries Unlimited believes…

…in the unlimited potential of library services to make a positive difference to people’s lives and communities through a shared love of reading and access to high quality information and facilities.